OneDose — Developed for Plains to Peaks RETAC Providers
Plains to Peaks RETAC has partnered with Hinckley Medical to provide you with the powerful mobile application, OneDose, ensuring seamless access to protocols across the region. Watch the video below. OneDose is a protocol and clinical support tool designed specifically for EMS providers. It allows regional users to:
• Access PDF protocol documents
• Review dosing and treatment information
• Receive and acknowledge critical notifications from the RETAC
• Upgrade for customized solutions
Start by Creating a OneDose Account
1. Download the OneDose app from the iOS App Store or Google Play Store.
2. Open the app and click on New User? Sign Up.
3. Follow the prompts to enter your Department Code and PIN. Your Department Code and PIN can be obtained from your hospital liaison or agency educator/admin, or requested by completing the form here.
Note: If you would like Agency Admin Access for your organization within OneDose for Plains to Peaks RETAC, you can make that request here. As an Agency Admin, you’ll have the ability to customize medication concentrations and toggle protocols and medications on/off, creating a solution tailored to your team’s unique needs.
4. Select the agency or agencies to which you would like to subscribe. Note: If you signed up with one agency, but work at multiple agencies and would like to access additional agency accounts in your OneDose account, simply navigate to the app’s Settings>Account Settings>Subscribed Departments>Add and enter the additional Department Code and Pin for the agency you’d like to subscribe to. Then, press Validate and Confirm.
5. Follow the instructions, including entry of a valid email, username, first name, last name, PIN, and password. Store this information securely for future access.
6. Once the account has been created, log in for the first time to sync protocols and begin use.
Experiencing problems with OneDose? Please email helpdesk@hinckleymed.com with a relevant subject line, your name, your agency name, and a description of the problem.
Learn OneDose for Plains to Peaks RETAC
To learn more about operating OneDose and the Agency Admin Console, watch the training videos below and/or sign up for one of the listed Plains to Peaks RETAC webinars.
Plains to Peaks RETAC Webinar — 3/25 (COMPLETED)
* Watch Archived Webinar Here *
Plains to Peaks RETAC Webinar — 3/25 (COMPLETED)
Plains to Peaks RETAC Webinar — 3/26 (COMPLETED)
Plains to Peaks RETAC Webinar — March 28 at 10:00 AM MT
Plains to Peaks RETAC OneDose FAQs
What does OneDose for Plains to Peaks RETAC mean?
Plains to Peaks RETAC is providing systemwide access to OneDose Professional—a protocol, policy, and clinical support tool—at no cost to RETAC agencies and providers (upgrades may require additional fees).
How is OneDose different from other protocol apps?
OneDose goes beyond traditional protocol apps by incorporating on-scene treatment features, innovative customization, and new technology—making it the most advanced clinical support tool available to EMS providers.
Is OneDose free for all Plains to Peaks RETAC providers?
Yes! OneDose Professional is provided free to all Plains to Peaks RETAC providers. And, it includes the ability to customize medications to fit your agency’s needs. Reach out for more information on how we can customize the app for your organization at a reduced rate.
Can OneDose be customized for my specific agency?
Yes! While the app comes standard with Plains to Peaks RETAC protocols, agencies can upgrade to OneDose Agency Plus or OneDose Agency Premium at a significantly reduced rate to customize the app for their specific needs. Learn more about customization here.
How do I create an account?
Watch a video and follow the steps shown here.
Where can I download OneDose?
You can download the iOS version from the App Store or the Android version on Google Play. You also may access a Web-based version here.
How can I report issues with the Plains to Peaks RETAC OneDose App?
Please email helpdesk@hinckleymed.com with a relevant subject line, your name, your agency name, and a description of the problem with your Plains to Peaks RETAC OneDose App.
Can we use Hinckley Medical’s OneWeight scale with OneDose?
Yes! OneDose for Plains to Peaks RETAC can be easily configured to connect with OneWeight devices at no additional charge. We also offer group discounts on OneWeight scales for all Plains to Peaks RETAC agencies.
Customize Your OneDose Experience
Plains to Peaks RETAC gives regional agencies full access to OneDose Professional. Additionally, every agency can upgrade to OneDose Agency Plus or OneDose Agency Premium at a significantly discounted rate. So, how do you know if it makes sense for your agency to upgrade? Compare features in this matrix and watch the video below it. We also have included answers to several common questions that many agencies ask before upgrading.
Below are answers to some common questions that many agencies ask before upgrading.
Q: Does our agency adopt custom protocols outside of the system set or need to store additional protocols/policies within OneDose?
A: With OneDose upgrades, your agency can add unlimited documents, including custom protocols, policies, and more. Plus, administrators gain access to a dedicated Admin Console, allowing real-time customization, updates, and use of the notification center to communicate with your providers.
Q: Is our agency already paying for a protocol or clinical support app, and could we save money with the discounted Plains to Peaks RETAC offering?
A: Many OneDose customers previously used separate apps for protocol management, pediatric, and adult dosing support. With OneDose, all these functions are consolidated into one platform, allowing agencies to streamline their workflows, eliminate redundant tools, and lower costs.
Q: Would our administrators and providers benefit from additional features such as in-app documentation, CPR Assist, and ePCR integrations?
A: OneDose upgrades unlock advanced features to further enhance patient care. These include in-app documentation, CPR Assist for real-time feedback during resuscitation, and integrations with ePCR systems. See the feature matrix or watch the video (above) to learn more about the added capabilities in OneDose upgrades.
Q: Would adding the OneWeight universal gurney scale to our fleet assist with pediatric and adult weight-based dosing?
A: Hinckley Medical, the inventor of OneWeight, offers Plains to Peaks RETAC agencies a group discount of 10% or more on OneWeight purchases. OneWeight is the first patient scale designed for ambulance cots, providing accurate weight-based dosing through a Bluetooth connection to OneDose. Streamline your weight-based calculations with this innovative solution. View our OneWeight PDF flyer or submit your agency information here for more information.
Ready to Customize? Submit your agency information here and our team will reach out to discuss your specific needs, furnish an estimate, and provide more information about OneDose and/or OneWeight upgrades.